Call Now
At Albania Ciceron, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our mobile application. By using our services, you consent to the practices described in this policy.
1.1 Personal Information: When you make a purchase or interact with our services, we may collect personal information such as your name, email address, and payment details. This information is necessary for processing transactions and providing you with our audio tour services.
1.2 Usage Data: We may collect non-personally identifiable information, including your IP address, browser type, operating system, and device information. This data helps us improve our services, enhance user experience, and analyze trends.
2.1 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request the deletion of your personal data, please contact us using the information provided at the end of this policy.
2.2 Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
3.1 Service Provision: We use your personal information to process payments, deliver audio tours, and provide customer support. This includes sending you transactional emails, tour updates, and important service-related communications.
3.2 Analytics and Improvements: We may use aggregated, non-personally identifiable information for statistical purposes, such as analyzing user behavior, improving our services, and customizing your experience with Albania Ciceron.
3.3 Third-Party Services: We may engage trusted third-party service providers to assist us in delivering our services. These entities have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.1 Cookies: We use cookies, pixels, and similar tracking technologies to enhance your browsing experience, understand user preferences, and gather information about how our website and app are used. You have the option to disable cookies in your browser settings, but this may limit certain features and functionality.
4.2 Third-Party Analytics: We use Google Analytics to collect and analyze information about website and app usage. Google Analytics may utilize cookies and other tracking technologies. The data collected is used to generate reports and improve our services. Google Analytics may also share this information with other third parties as required by law.
Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete it.
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information.